Shipping

All orders in the continental U.S. will be shipped via USPS First Class Mail (estimated 3-5 days delivery).  International orders will ship via USPS Air Mail (estimated 4-7 days delivery – time held in Customs cannot be accounted for).  You will be notified when your package is shipped.

Returns

We will gladly make an exchange for product that is defective upon receipt.  Customers wishing to exchange merchandise must contact us by email at sales@peproductions.com prior to returning merchandise.  Please include your name, product name, and the specific nature of the problem. 

You must return the defective product to us within 10 days of its delivery (shipping costs are non-refundable).

Do to the nature of Digital Media we do NOT grant refunds.

If we have sent you an incorrect item by mistake, we will replace it with the correct item as quickly as possible at no cost to you.  We must be notified of the error within 10 days of receipt of the package.